Last updated: 22 July 2025
This Privacy Policy explains how SameDayPapers LLC (“SameDayPapers”, “we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit samedaypapers.me (the “Site”) or use our services (the “Services”). By accessing the Site or placing an order, you agree to this Policy.
1. Who We Are
Controller: SameDayPapers LLC, 512 Lexicon Plaza, Suite 804, Wilmington, DE 19801, USA
Contact: [email protected]
2. Scope & Acceptance
This Policy applies to all visitors, registered customers, writers, affiliates, and partners who interact with our Site or Services. If you do not agree with any part of this Policy, please discontinue use of the Site.
3. Key Terms
- “Personal Data” – any information that identifies or can reasonably identify a natural person (e.g., name, email, IP address).
- “Processing” – any operation performed on Personal Data (collection, storage, disclosure, deletion, etc.).
- “Cookies” – small files placed on your device to remember preferences and analyze usage.
4. Information We Collect
We collect information directly from you, automatically via cookies/analytics, and from third parties (e.g., payment processors). Categories include:
4.1 Data You Provide
- Account & Order Data: name, email, phone (optional), academic level, subject, order details, files you upload.
- Payment Data: cardholder name, partial card data (tokenized), transaction IDs (processed via PCI-DSS compliant providers).
- Communications: emails, chat transcripts, support tickets, feedback forms.
- Writer Applications: CV/resume, education, portfolio, ID verification documents (if applicable).
4.2 Data Collected Automatically
- Technical Data: IP address, browser type/version, OS, device identifiers.
- Usage Data: pages viewed, time on page, clicks, referral URLs, campaign parameters.
- Cookies & Similar Tech: functional, analytics, advertising pixels (see Section 7).
4.3 Data From Third Parties
- Payment & Fraud Prevention Tools (e.g., chargeback screens).
- Analytics & Ad Networks (aggregated audience data, interests).
- Affiliate Platforms (to attribute referrals).
We do not knowingly collect sensitive categories of data (health, religion, etc.) unless you voluntarily include them in your instructions. Please avoid sharing unnecessary sensitive information.
5. How We Use Your Information
We process Personal Data to:
- Provide and fulfill Services – process orders, match you with writers, deliver completed work.
- Communicate with you – order updates, support responses, service notices.
- Process payments & prevent fraud – via secure third‑party gateways.
- Improve Site & Services – analytics, A/B testing, user feedback.
- Marketing (with consent where required) – emails about discounts, new features.
- Legal compliance & dispute resolution – tax/audit records, enforcing Terms, responding to lawful requests.
6. Legal Bases for Processing (EEA/UK users)
We rely on the following legal grounds under the GDPR:
- Contract performance (Article 6(1)(b)) – to deliver the Services you request.
- Legitimate interests (Article 6(1)(f)) – service improvement, fraud prevention, analytics (balanced against your rights).
- Consent (Article 6(1)(a)) – for optional marketing emails and non-essential cookies.
- Legal obligation (Article 6(1)(c)) – accounting, tax, and regulatory requirements.
7. Cookies & Similar Technologies
We use cookies, web beacons, and pixels to remember preferences and analyze behavior.
7.1 Types of Cookies
- Strictly Necessary: enable core functionality (login, order form).
- Functional: remember preferences (language, region).
- Analytics/Performance: Google Analytics, internal tools to measure usage.
- Advertising/Retargeting: pixels to show relevant ads off-site.
7.2 Managing Cookies
You can control cookies via your browser settings or our Cookie Settings panel (link in footer). Blocking some cookies may impact functionality. For more details, see our Cookie Policy (coming soon / integrated below).
8. How We Share Your Data
We never sell your Personal Data. We may share information with:
- Writers/Contractors: to fulfill your order (only necessary details).
- Payment Processors: to complete transactions securely.
- Hosting & Tech Providers: servers, analytics, email delivery.
- Customer Support Platforms: ticketing and live chat systems.
- Legal/Regulatory Authorities: when required by law or to protect our rights.
- Business Transfers: in case of merger, acquisition, or asset sale (with notice where required).
All third parties are bound by contractual obligations to protect your data and use it only for specified purposes.
9. International Data Transfers
Your data may be transferred to and processed in countries outside your own (e.g., US, EU, UK). We use appropriate safeguards such as Standard Contractual Clauses or equivalent mechanisms to ensure adequate protection.
10. Data Retention
We retain Personal Data only as long as necessary to:
- Provide Services and maintain your account;
- Comply with legal obligations (tax, accounting);
- Resolve disputes and enforce agreements.
When no longer needed, data is securely deleted or anonymized.
11. Security Measures
We implement technical and organizational measures to protect your data, including encryption in transit (HTTPS/SSL), access controls, and regular security audits. No system is 100% secure, but we strive to minimize risk.
12. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your Personal Data
- Correct inaccurate information
- Delete your data (“right to be forgotten”)
- Restrict or object to processing
- Portability – receive data in a structured, machine-readable format
- Withdraw consent where processing is based on consent
To exercise rights, email [email protected]. We may need to verify your identity before responding.
California Residents (CCPA/CPRA)
- Right to know what data we collect and how we use it
- Right to delete personal information (with exceptions)
- Right to correct inaccurate data
- Right to opt out of “selling” or “sharing” personal information (we do not sell; see Section 8)
- Non-discrimination for exercising your rights
Submit a request at [email protected] with “CCPA Request” in the subject line.
13. Marketing Communications
You can opt out of marketing emails at any time by clicking “Unsubscribe” in the message or contacting us. Transactional/service emails will still be sent when necessary.
14. Children’s Privacy
Our Services are intended for individuals 16+ (or the age of majority in your jurisdiction). We do not knowingly collect data from children under 16. If you believe a child provided personal data, contact us to remove it.
15. Academic Integrity Notice
Our Services provide model papers and research assistance for reference only. You are responsible for using delivered materials in accordance with your institution’s academic policies.
16. Automated Decision-Making
We do not use automated decision-making that produces legal or similarly significant effects on you. Basic automation (e.g., fraud flags, matching writers by subject) is overseen by staff.
17. Changes to This Policy
We may update this Policy periodically. Changes take effect when posted on this page with a new “Last updated” date. We will notify you of material changes via email or dashboard notice.
18. Contact Us
For questions, requests, or complaints about privacy, contact:
Data Protection Officer (DPO) (if appointed): [email protected]
SameDayPapers LLC
512 Lexicon Plaza, Suite 804, Wilmington, DE 19801, USA
If you are in the EEA/UK and believe we have not addressed your concern, you may lodge a complaint with your local data protection authority.